KeyStore’s commitment is to elevate the entire collision industry, ensuring equal opportunities for all factions. We believe independent repairers deserve the same chances for success as large MSO companies, recognizing their pivotal role in keeping cars on the road. Contact us and let us help you put more keys in your store.
Claim Volume Went Up 40% using the program!
I started with KeyStore back in 2019 and since then my shop has seen at least 40% more claims. They helped get me listed as a priority shop in my clients referral systems and handled re-negotiations with them to get me a better labor rate. I was part of another marketing company and got off of all of them and now just with KeyStore and get way more new claims for a fraction of the cost with the other companies I was on with.
Adding All My Shops To The Membership
Our shop joined back in 2020 when claim volume was down to try and get a boost, and I was honestly shocked to see how well we did in the first three months on the program. I’ve been a member ever since and plan to add my new shop when it opens. The staff there is always helpful and this has really kept business growing even when we were slow.
I Ditched The More Expensive Marketing & Certification Programs
We were paying around $250+ a month on another program and felt like we were just part of a list of shops, we never really saw our claim volume increase. We were referred over to KeyStore by a fleet client and not only did we get more claims but they added us to two other large fleet programs. They also got us added to the insurance company we’ve been trying to get on for years with no issue. As an independent shop not having to chase new DRP’s is very helpful.
Don’t Pass Up The Opportunity To Get On Their Program
KeyStore reached out to us, looking for a shop for a fleet client in our area in need of coverage. Intrigued by their no-contract policy, we decided to give it a shot. KeyStore managed the contract negotiations, secured fair labor rates, provided guidance on client guidelines, and facilitated a responsive relationship with the client. Within a week of joining, we started seeing claims. So far, it’s been a positive experience, and we’re happy we didn’t pass up the opportunity to be part of their program.
I get benefits like I was a larger MSO now.
In 2022, our shop transitioned from a franchise due to escalating costs with diminishing returns. We made the strategic decision to join KeyStore, the only company that not only facilitated our inclusion in larger DRPs but also offered supplier discounts and training. With KeyStore, we’ve found all the benefits, if not better, that we were accustomed to with the franchise but at a fraction of the cost. It’s worth every penny in my eyes!
Challenges Facing the Automotive Industry and Potential Solutions.
One of the biggest challenges in the auto repair industry is a lack of trust between consumers and repair shops, which can lead to negative online reviews, lost business, and difficulty attracting new customers.
To address this, repair shops can prioritize transparency and clear communication with their customers, providing detailed explanations of necessary repairs and pricing estimates upfront. Shops can also invest in training their staff to provide excellent customer service and build relationships with their clients, which can lead to greater trust and loyalty over time.
Another major problem is the shortage of skilled technicians, which can lead to longer wait times for repairs and lower quality work.
To fix this issue, the industry can focus on investing in training and education for new technicians, providing incentives for experienced technicians to stay in the industry and mentor younger workers, and exploring new technologies and processes that can help streamline repairs and increase efficiency.
Finally, the high cost of equipment and technology needed to diagnose and repair modern vehicles can be a barrier to entry for smaller repair shops.
To address this, the industry can work to make these tools more accessible and affordable, potentially through shared resources or partnerships between smaller shops and larger suppliers. Additionally, policymakers can consider implementing policies and incentives that support the growth of smaller, independent repair shops and promote healthy competition within the industry.